West County Gardens Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.
1. Information We Collect
We may collect the following types of information:
Name, phone number, email address
Property address or service location
Service details and project information
Photos or files you send to us
Website usage data (such as IP address and browser type)
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide estimates
Schedule and manage services
Send service updates, reminders, and notifications
Process billing and communicate about invoices
Improve our services and customer experience
3. Text Messaging (SMS) Communications
By providing your phone number, you consent to receive SMS text messages from West County Gardens Inc. related to your inquiry or services. These may include:
Appointment scheduling and confirmations
Service updates and notifications
Weather-related alerts (including snow and ice events)
Project coordination and customer support
Billing and account-related messages
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All text messaging originator opt-in data and consent will not be shared with any third parties.
We may share information only when necessary to:
Provide services (e.g., subcontractors or service partners)
Comply with legal obligations
Protect our rights, property, or safety
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
6. Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if preferred.
7. Your Rights & Choices
You may:
Request access to your personal information
Ask us to update or correct your information
Request that we delete your information (where applicable)
Opt out of communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.